cpkok's Responsible Gaming Policy
Enjoy gaming within your limits — cpkok is always by your side to keep gaming a fun experience, not a burden.
When gaming is entertainment, responsibility is the guiding principle
cpkok believes that online gaming is a leisure activity — it should never become a source of financial stress or emotional distress. That is why responsible gaming is central to the cpkok platform. We are committed to ensuring the safety and positive experience of every user.
Our platform offers a range of tools and settings to help you stay in control of your gaming. From setting deposit limits to self-exclusion — cpkok is always here for you. If you ever feel gaming is getting out of hand, our support team is available 24/7.
Ways to keep your gaming in control
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. This helps you stay within your budget and protects your finances.
Session Time Limit
Set a session time limit to take breaks from continuous gaming. Once the set time is reached, the system will automatically alert you.
Temporary Break (Time-Out)
You can temporarily suspend your account for any period from 24 hours to 30 days. This gives you the opportunity to reassess your gaming habits.
Self-Exclusion
Through long-term self-exclusion, you can deactivate your account permanently or for a specific period. Simply contact support to activate it.
Gaming History Review
View a full history of all your deposits, withdrawals, and gaming activity. Understand your own patterns and make informed decisions.
24/7 Support Centre
Reach cpkok via live chat or email for any concerns about gaming. Our team is always ready to assist in both Bengali and English.
Recognising the signs of problematic gaming
When gaming goes beyond the bounds of entertainment, certain signs may appear. Identifying them is the first step.
Spending beyond your budget
Spending money you cannot afford or gaming with borrowed funds.
Losing track of time
Spending far more time gaming than you planned.
Stress or anxiety
Feeling excessive frustration or anger when you lose.
Social withdrawal
Distancing yourself from family and friends and prioritising gaming.
Ask yourself
Consider these questions
If your answer to even one of these is "yes", please speak with the cpkok support team.
Deposit & Withdrawal Information
| Item | Details |
|---|---|
| Minimum Deposit | ৳300 (all methods) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Processing Time | 30 minutes to 3 hours |
| Payment Methods | bKash, Nagad, Rocket, Bank Transfer |
| Minimum Age | 21 years or above |
| Bonus Wagering | 15 times the bonus amount |
Example: ৳1,000 bonus × 15 = ৳15,000 in bets must be completed before bonus winnings can be withdrawn.
21+ age mandatory
cpkok strictly prohibits users under 21 from using the platform. Age is verified at account registration. Protecting minors from gaming is one of our most important responsibilities.
If you suspect someone you know — particularly a minor — is using this platform, please inform our support team immediately.
- Age is verified using a national ID card when opening an account.
- Additional verification documents may be requested in cases of doubt.
- Accounts belonging to minors are closed immediately.
Safe and Secure Environment
cpkok keeps your information secure using SSL encryption technology. Fair play and transparency are our core principles.
How Self-Exclusion works
Get in Touch
Let cpkok support know via live chat or email that you want to self-exclude. You are not required to give a reason.
Choose a Duration
Choose a temporary break (7 days, 30 days, 90 days) or permanent exclusion — whichever suits your needs.
Account Deactivated
Your account will be locked for the chosen period. Login and transactions will not be possible during this time.
While self-exclusion is active, cpkok will not send you any promotional emails or offers. Your wellbeing is our priority.
We are always here for you
Live Chat — 24/7
Message our live chat at any time for immediate assistance. Support is available in both Bengali and English.
Speak with us directly for gaming-related concerns, tool setup, or self-exclusion.
Email Support
Write to us by email for confidential assistance. We aim to respond as quickly as possible.
Enjoy cpkok responsibly
Join your favourite games in a safe environment. Set your deposit limits, enjoy the fun, and reach out to us whenever you need.